Terms of Service

These Terms of Service ("Terms") are an agreement between you and Babl, operated by UMU INC, a New York corporation doing business as "Babl" ("Babl," "we," "us," "our"). They govern your use of the Babl website at www.babl.social, the Babl apps for iOS and Android, and related services (together, the "Service").

By creating an account or using the Service, you agree to these Terms and confirm you have read our Privacy Policy. If you do not agree, do not use the Service.

If you are in the United States or Canada: these Terms include a binding arbitration clause and a class action waiver in Section 26. Please read them.

You must be at least 18 years old to use Babl. Babl is for adults only, including its social, random chat, Discover, Live Stage, Dating, and Business features. No one under 18 may use Babl for any purpose.

You also must be able to form a binding contract, must not have been banned from Babl, and must not be barred from using the Service under the laws that apply to you. If we believe you do not meet these requirements, we may suspend or close your account.

You can sign up with your email address or with Google. You must give accurate information, keep your login secure, and not share your account. You are responsible for activity under your account. Tell us right away at contact@babl.social if you think someone else has used it. One person may not use another person's account, and you may not create a new account after we have banned you.

Babl translates spoken conversations in real time. Each person speaks in their own language and the others hear the translation, played in the speaker's cloned voice. Features include:

• Rooms: solo rooms, shareable rooms that others join with a code or link, and video rooms.
• Social features: your profile, random chat matchmaking, Discover (find and follow people), and Live Stage (broadcasts with translated captions).
• Business mode: a team directory, calendar scheduling, call history, and call screenshots.

Features vary by plan (Section 12). We may add, change, or remove features over time.

Transcriptions, translations, captions, and synthesized voices on Babl are produced automatically by artificial intelligence. They can be inaccurate, incomplete, delayed, or miss tone, context, names, numbers, slang, or cultural meaning. A translation played in someone's cloned voice is still a machine translation; it may not be exactly what they meant.

Do not rely on Babl for medical, legal, financial, emergency, safety-critical, or other high-stakes communication where a mistake could cause harm. Use a qualified human interpreter for those situations. You are responsible for checking anything important.

Your own voice only. You may create a voice profile only from a recording of your own voice, made by you, with your explicit consent given in the app. You may not upload, record, or play recordings of anyone else's voice to create a voice profile, including a public figure's.

No deepfakes or impersonation. You may not use Babl's voice features to impersonate anyone, to make anyone appear to say something they did not say, or to deceive, defraud, or harass anyone.

Your consent. By creating a voice profile, you consent to Babl and its service providers processing your voice sample to create a synthetic version of your voice and using it to speak your translated words to the people you talk to on Babl, as described in our Privacy Policy.

Deleting your voice. You can delete your voice profile at any time in the Voice Profile screen in the app.

Breaking these rules can lead to an immediate ban (Section 10).

Babl transcribes and translates what is said in a session. Some features let users capture what happens in a call, such as Business call screenshots. Babl does not offer call recording, and does not let users save or export your transcripts.

Get consent where the law requires. Many places, including several US states and many countries, require the consent of everyone in a conversation before it is recorded or captured. If you capture, save, or share any part of a call (using Babl or another tool), you are responsible for telling the other participants and getting their consent where the law requires it.

By joining a session, you understand that your speech will be transcribed and translated, and that other participants will hear your translation in your cloned voice (if you have one) and see the transcript and translation.

Do not share others' content from a session outside Babl without their permission, except where the law allows.

These rules apply everywhere on Babl, including rooms, random chat, Discover, Dating, Live Stage, profiles, and Business mode. You may not use Babl to post, say, show, share, or do anything that:

• Sexually exploits or endangers children, or is sexual content involving anyone under 18 in any form (see Section 9).
• Is sexually explicit or pornographic, or involves nudity. There is no sexual content anywhere on Babl.
• Harasses, bullies, threatens, stalks, or intimidates anyone, or encourages others to do so.
• Promotes violence, terrorism, or violent extremism, or attacks people based on race, ethnicity, national origin, religion, caste, sex, gender, gender identity, sexual orientation, disability, or serious illness.
• Promotes self-harm or suicide.
• Impersonates any person or organization, or misrepresents who you are, including through voice cloning (Section 6).
• Shares someone's private information (such as their address, phone number, or images) without permission, or shares intimate images of anyone without consent.
• Is spam, a scam, fraud, or a phishing attempt, or promotes illegal goods or services.
• Infringes someone's copyright, trademark, or other rights.
• Breaks the law or helps someone else break it.

You also may not:

• Use Babl if you are a registered sex offender.
• Create accounts by automated means, or use bots, scrapers, or other tools to access the Service or collect data about users.
• Reverse engineer, overload, interfere with, or try to get unauthorized access to the Service.
• Get around minute limits, plan entitlements, billing controls, blocks, or bans.
• Resell, sublicense, or commercially redistribute access to the Service without our written permission.

Babl has zero tolerance for child sexual abuse and exploitation. This includes child sexual abuse material (CSAM), grooming, sexualizing minors, sextortion, and any attempt to contact a minor for sexual purposes. We will immediately ban any account involved, preserve relevant information, and report apparent child sexual exploitation to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement, as US law requires.

If you see something that may put a child at risk, report it in the app or email contact@babl.social with "Child safety" in the subject. If a child is in immediate danger, contact local emergency services first. Our child safety contact is reachable at contact@babl.social.

Block. You can block any user from their profile in Discover or in Dating. Blocking hides their profile from you and yours from them, and we exclude them from your matches. Blocking does not remove them from a room you are already in.

Report. You can report a user, profile, post, or Live Stage broadcast from the report option on their profile or post, or by emailing contact@babl.social with the username, what happened, and when. In random chat, you can end a chat and report the other person at any time.

What we do. We review reports and aim to act on them within 24 hours. We may review content and information related to a report to decide what to do. Reports are reviewed by a human moderator; we do not use automated moderation to make enforcement decisions.

Enforcement. If we decide someone broke these Terms or put others at risk, we may remove content, warn the user, limit features, suspend the account, or permanently ban the user and anyone trying to return on a new account. We may act without notice where needed for safety or legal reasons. Serious violations, such as child exploitation, credible threats of violence, or non-consensual voice cloning, lead to a permanent ban.

Appeals. If you think we made a mistake, email contact@babl.social with "Appeal" in the subject within 30 days.

We are not responsible for other users. We do not pre-screen every conversation and cannot guarantee how other users will behave. Use care when talking with people you do not know, and never share passwords, financial information, or anything you would not want made public.

"Your content" means what you say, show, or share on Babl, including your voice, your profile, and your broadcasts. You keep ownership of your content. Translations and transcripts generated from your content are yours to use, subject to the rights of others in what they said.

You give us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, transcribe, translate, synthesize, display, and play your content only as needed to operate, secure, and provide the Service to you and the people you interact with, and to enforce these Terms. This license ends when you delete the content or your account, except for content others have already received or captured, and copies we keep as described in the Privacy Policy. This license does not allow us to use your content or voice to train AI models.

You are responsible for your content and promise that you have the rights to share it and that it does not break these Terms or the law.

Free trial. New users get a one-time trial of 10 minutes. Trial minutes are granted once per person and do not refresh. The trial includes a standard preset voice (not voice cloning), solo and shareable rooms, and watching Live Stages. Voice cloning, random chat, and broadcasting require a paid plan.

Plans. Current plans and prices:

How minutes work.

• Plan minutes reset at the start of each billing period. Unused plan minutes do not roll over.
• Top-up minutes are used after your trial or plan minutes run out. Top-up minutes do not expire while your account is active, but they are lost if your account is deleted or banned.
• Minutes are measured from the amount of speech we process for you (roughly 900 characters of speech per minute), not from the time you are connected, so time spent listening or silent uses little or no minutes.
• Your plan and minutes belong to your account and apply on web, iOS, and Android when you are signed in to the same account.

Minutes have no cash value, cannot be transferred or sold, and cannot be exchanged for money, except where the law requires.

Prices shown in the app or at checkout may be in your local currency and may include or add taxes, and may differ by platform. The price shown at checkout is the price you pay.

Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. How you pay and how you cancel depend on where you bought.

On the web (www.babl.social). Payments are processed by our payment provider, Stripe. By subscribing, you authorize us and Stripe to charge your payment method at the start of each billing period until you cancel. You can cancel at any time on the Pricing screen in the app or by emailing contact@babl.social. To avoid being charged for the next period, cancel before your renewal date. After you cancel, your plan stays active until the end of the period you already paid for.

On iPhone and iPad (Apple App Store). Purchases are made through Apple's in-app purchase and charged to your Apple Account when you confirm the purchase. Your subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period. Your Apple Account will be charged for renewal within 24 hours before the end of the current period. You can manage or cancel your subscription in your device's Settings app (tap your name, then Subscriptions) or in your Apple Account settings in the App Store. Deleting the app or your Babl account does not cancel an Apple subscription.

On Android (Google Play). Purchases are made through Google Play billing and charged to your Google Play payment method. Your subscription renews automatically until you cancel. You can cancel at any time in the Google Play Store app under Profile > Payments & subscriptions > Subscriptions. Cancel before your renewal date to avoid being charged for the next period. Deleting the app or your Babl account does not cancel a Google Play subscription.

Price changes. We may change prices. We will give you notice before a price change affects your subscription, and it will apply from your next billing period. On Apple and Google, price changes follow their rules, which may require your consent. If you do not agree to a new price, you can cancel before it takes effect.

Failed payments. If a payment fails, we may suspend paid features until it is resolved.

Web purchases. Subscription fees for the current period and top-up packs are generally non-refundable, including for unused minutes and partial periods. If you have a billing problem, email contact@babl.social and we will review it case by case. We will give refunds where the law requires.

Apple App Store purchases. Apple handles all refunds for purchases made through the App Store. We cannot issue these refunds. Request one at reportaproblem.apple.com.

Google Play purchases. Refunds for Google Play purchases follow Google Play's refund policies. You can request one through Google Play.

EU and UK consumers. You may have a legal right to withdraw from a purchase within 14 days. When you start using a subscription or top-up minutes right away, you ask us to begin providing the digital service immediately and acknowledge that you lose the right to withdraw to the extent the law allows.

If you set up a Business account for an organization, you confirm you have authority to bind that organization to these Terms, and "you" includes the organization. The organization is responsible for its team members' use of Babl, for the information it adds to the team directory and calendar, and for having a lawful basis and any required notices or consents for call history, screenshots, and other data it collects about its team members and the people they call.

The Service, including its software, design, branding, and the Babl name and logo, belongs to us and our licensors and is protected by law. We give you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose under these Terms. If you send us feedback or ideas, we may use them without any obligation to you.

We respect intellectual property rights. If you believe content on Babl infringes your copyright, send a notice to our designated copyright agent:

Copyright Agent, UMU INC (Babl)
16 Brooklands Ave, Suffern, NY 10901, United States
Email: contact@babl.social with "Copyright notice" in the subject

Your notice must include: (1) your physical or electronic signature; (2) a description of the copyrighted work you believe was infringed; (3) a description of where the material is on Babl, with enough detail for us to find it (such as the username or room); (4) your name, address, phone number, and email; (5) a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for the owner.

Counter-notice. If your content was removed and you believe it was a mistake or misidentification, you may send a counter-notice to the same agent that includes: your signature; a description of the removed material and where it appeared; a statement under penalty of perjury that you believe in good faith the material was removed by mistake or misidentification; your name, address, and phone number; and a statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the US, any judicial district in which we may be found) and will accept service of process from the person who sent the original notice.

We may remove content in response to notices and will terminate the accounts of repeat infringers in appropriate circumstances. Sending a false notice or counter-notice may make you liable for damages.

Babl relies on third-party services, such as Google sign-in, Apple and Google payments, and AI translation, transcription, and voice providers, along with our hosting and notification providers. Your use of those services may be subject to their own terms. We are not responsible for third-party services we do not control.

This section applies if you download Babl from the Apple App Store.

Agreement between you and Babl only. These Terms are between you and Babl, not Apple. Babl, not Apple, is solely responsible for the Babl app and its content.

Apple's standard terms as a minimum. Your license to use the app is limited to a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. Apple's Licensed Application End User License Agreement (apple.com/legal/internet-services/itunes/dev/stdeula) applies as a minimum standard; if anything in these Terms gives you fewer rights than that agreement for the app, the Apple agreement controls on that point.

Support. Babl is solely responsible for providing maintenance and support for the app. Apple has no obligation to provide any maintenance or support for the app.

Warranty. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Any other claims, losses, liabilities, damages, costs, or expenses due to any failure to conform to a warranty are Babl's responsibility, to the extent they are not disclaimed in these Terms.

Product claims. Babl, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your possession and use of it, including (a) product liability claims, (b) any claim that the app fails to conform to any applicable legal or regulatory requirement, and (c) claims under consumer protection, privacy, or similar laws.

Intellectual property claims. If a third party claims that the app or your possession and use of it infringes that third party's intellectual property rights, Babl, not Apple, is solely responsible for investigating, defending, settling, and discharging that claim.

Legal compliance. You confirm that you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.

Developer contact. Questions, complaints, or claims about the app can be sent to: UMU INC (Babl), 16 Brooklands Ave, Suffern, NY 10901, contact@babl.social.

Third-party terms. You must comply with any applicable third-party terms when using the app (for example, your wireless data service agreement).

Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

If you download Babl from Google Play, these Terms are between you and Babl, not Google. Your use of Google Play is also subject to Google Play's Terms of Service. Google is not responsible for the app or its support.

We work to keep Babl reliable but do not promise uninterrupted or error-free service. Translation and voice quality can vary with your connection, device, background noise, accents, and languages. We may change, suspend, or stop any part of the Service. If we stop offering the Service entirely, we will give reasonable notice where we can and refund the unused portion of prepaid web subscriptions.

You can stop using Babl and delete your account at any time (see the Privacy Policy for how). Remember to cancel any Apple or Google subscription separately.

We may suspend or close your account, with or without notice, if you break these Terms, if we must do so by law, or if your use creates risk or legal exposure for Babl or others. If we close your account for a violation, you will not get a refund for unused subscription time or minutes, except where the law requires. Sections that by their nature should survive (such as your responsibility for your content, disclaimers, limits of liability, indemnity, and dispute terms) survive after these Terms end.

The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that translations, transcriptions, captions, or synthesized speech will be accurate or complete, or that the Service will be uninterrupted, secure, or free of errors. We are not responsible for the conduct of other users, online or offline. Some places do not allow these disclaimers, so some may not apply to you.

To the maximum extent permitted by law, Babl and UMU INC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, profits, or goodwill, arising from or related to the Service or these Terms, even if advised of the possibility.

To the maximum extent permitted by law, our total liability for all claims related to the Service or these Terms is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud, gross negligence, or willful misconduct, or, for consumers in the EU and UK, death or personal injury caused by negligence, or your statutory consumer rights.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Babl and UMU INC from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your content, your use of the Service, your violation of these Terms, or your violation of anyone else's rights, including recording, consent, privacy, or voice and likeness rights.

Talk to us first. Most problems can be solved quickly. Before filing a claim, please email contact@babl.social with a description of the issue, and give us 60 days to try to resolve it.

Arbitration. If we cannot resolve a dispute informally, you and Babl agree that any dispute arising from or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, instead of in court, except that either party may bring an individual claim in small claims court if it qualifies, and either party may seek an injunction in court for intellectual property misuse. The Federal Arbitration Act governs this clause. We will pay arbitration filing and administration fees for consumer claims as required by the AAA's rules, and the arbitration will take place in your county of residence or by video.

Class action waiver. You and Babl may bring claims only on an individual basis, not as a plaintiff or class member in any class, collective, or representative action. If this waiver is found unenforceable for a claim, that claim will be decided in court, not arbitration.

Opt out. You may opt out of this arbitration clause by emailing contact@babl.social with "Arbitration opt-out," your name, and your account email within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

Governing law. These Terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-laws rules. Except as provided in the arbitration clause above, any legal action must be brought in the state or federal courts located in Rockland County, New York, and you and we consent to their jurisdiction. Either party may bring an individual claim in small claims court if it qualifies.

Consumers outside the US. If you are a consumer in the EU, UK, or another country with mandatory consumer protection laws, you keep the protection of those laws and may bring claims in the courts where you live.

We may update these Terms from time to time. If we make material changes, we will notify you in the app or by email before they take effect, and update the "Last updated" date above. If you keep using Babl after the changes take effect, you accept the updated Terms. If you do not agree, stop using Babl and delete your account.

These Terms, together with the Privacy Policy and any terms shown at purchase, are the entire agreement between you and Babl about the Service. If any part is found unenforceable, the rest stays in effect. If we do not enforce a part right away, we have not waived it. You may not transfer these Terms without our consent; we may transfer them in connection with a sale, merger, or reorganization. Neither party is responsible for delays caused by events beyond its reasonable control.

Questions about these Terms:

Email: contact@babl.social

Mail: UMU INC (Babl), 16 Brooklands Ave, Suffern, NY 10901, United States.