bablPrivacy Policy
Last updated: November 2, 2026
1. Who we are
Babl ("Babl," "we," "us," "our") is a real-time, two-way voice translation service offered at www.babl.social and through our apps on the Apple App Store and Google Play (together, the "Service"). Babl is operated by UMU INC, a New York corporation based in the United States, doing business as Babl.
For the purposes of EU and UK data protection law, Babl is the "controller" of the personal data described in this policy, except where Section 8 (Business accounts) says otherwise.
This policy explains what we collect, why, who we share it with, how long we keep it, and the choices and rights you have. It should be read together with our Terms of Service.
2. Information we collect
2.1 Information you give us
Account information. Your name, email address, and password (stored in hashed form) if you sign up with email, or the information Google shares when you sign in with Google (see Section 5).
Profile information. Your display name, profile photo, short bio, the languages you speak, any tip or donation links you choose to add, and the subscription tier shown on your profile.
Voice sample and voice profile. The audio you record so we can create a cloned voice, and the resulting voice model or voice profile (see Section 4).
Conversation content. What you say during a session (audio), the text transcription of it, and the translated text and synthesized speech produced from it. In video rooms and calls, this also includes your camera video.
Business account information. If you use Business mode: your organization name, team directory entries (such as name, role, email, and profile photo), scheduled meetings, and call history (see Section 8).
Messages to us and reports. What you send when you contact support, submit a privacy request, or report another user or content.
2.2 Information collected automatically
Usage information. Minutes used, features used, rooms created or joined, session start and end times, and in-app actions.
Device and technical information. Device type, operating system, browser, app version, IP address, approximate location derived from IP address, language settings, crash reports, and logs needed to run and secure the Service.
Cookies and similar technologies. See Section 12.
2.3 Information from others
Other users. People you talk to, follow, or match with generate information about you as part of using the Service, for example when another user reports you, adds you to a Business team directory, schedules a meeting with you, or takes a screenshot during a call you are in.
Google. If you sign in with Google (Section 5).
Payment providers and app stores. Confirmation of purchases, subscription status, renewal and cancellation events, and limited billing details such as country and the last four digits of a card. We do not receive or store full card numbers.
3. How we use your information
We use your information to:
Provide the Service. Transcribe your speech, translate it, and synthesize the translation in your cloned voice. Run solo rooms, shareable rooms, video rooms, random chat, Discover, Live Stage, and Business mode.
Run your account. Create and secure your account, keep you signed in, and show your profile.
Track minutes and plans. Apply your trial, plan allowance, and top-up minutes, and process purchases.
Keep people safe. Detect, investigate, and act on abuse, fraud, spam, illegal content, and violations of our Terms, including reviewing reports. Reports are reviewed by a human moderator. We do not use automated content filtering or make automated decisions that suspend accounts.
Fix and improve the Service. Diagnose bugs and measure performance and reliability. We use usage and technical data for this, not your conversation content or voice data.
Communicate with you. Send service messages such as receipts, security notices, and policy changes, and, if you agree, product updates. You can opt out of non-essential messages at any time.
Meet legal obligations. Comply with law, respond to lawful requests, and establish or defend legal claims.
Use for AI model training. We do not use your voice samples, voice profile, or conversation content (audio, transcripts, translations, or video) to train or improve artificial intelligence models, and our service providers are not permitted to use this data to train their models.
We do not use your information to make decisions about you based solely on automated processing that have legal or similarly significant effects on you.
4. Voice cloning and voice data
Babl's core feature plays your translated words in a synthetic copy of your own voice. We take this data seriously.
Explicit consent first. We create a voice profile only after you record your own voice sample and give your explicit consent in the app. Before you record, we explain what we will create, how it will be used, how long we keep it, and how to delete it. You may only record your own voice.
Purpose limits. Your voice sample and voice profile are used only to generate translated speech in your voice during your sessions on Babl. We do not use them to identify or verify who you are, we do not sell, lease, or trade them, and we do not otherwise profit from them.
Who processes it. Voice cloning and speech synthesis are performed by Inworld, acting on our instructions.
Who hears it. People in a session with you hear your translated speech in your cloned voice. Other users cannot download or reuse your voice profile through the Service.
Retention. We keep your voice sample and voice profile until the first of: (a) you delete your voice profile, (b) you delete your account, or (c) your account has been inactive for 12 months. In each case we delete the sample and profile from our systems, and instruct our providers to delete them, within 30 days.
Withdrawing consent. You can withdraw consent at any time by deleting your voice profile on the Voice Profile screen in the app. You can still use Babl with a standard synthetic voice chosen from our preset voices.
Biometric and special category laws. Some laws give special protection to biometric information, which can include voiceprints. Examples include the Illinois Biometric Information Privacy Act, the Texas Capture or Use of Biometric Identifier Act, the Washington biometric privacy law, and the rules on "special category" biometric data under the EU and UK GDPR. Whether a voice clone used only for speech synthesis falls under these laws can depend on the law and the facts. Regardless, we choose to handle your voice sample and voice profile with the protections described in this section: written explicit consent before collection, use only for the stated purpose, no sale or profit, a published retention schedule, and deletion as described above. Where GDPR applies, we rely on your explicit consent (Article 9(2)(a)) for this processing.
5. Google sign-in
Google sign-in. If you sign in with Google, Google shares your name, email address, and profile photo with us (the openid, email, and profile scopes). We use this only to create and secure your account and show your profile.
Disconnecting. Sign-in connections can be revoked at any time at myaccount.google.com/permissions. Babl does not connect to your Google Calendar; the calendar used in Business mode is a calendar inside Babl (see Section 8).
Limited Use. Babl's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy (developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.
8. Business accounts
If you use Babl through a Business account set up by your employer or another organization:
Your organization's account owners and admins can see your team directory entry, the meetings scheduled through Babl, and call history (such as participants, date, time, and duration). They cannot read the transcript or translation of a call they did not take part in.
Screenshots. The screenshot button in a Business call captures the frame on the device that takes it and saves it to that device as a download. Babl does not store these screenshots on its servers, and other participants are not notified when one is taken.
Meetings and calendar. Business meetings, calendar entries, and team directory records are created and stored inside Babl. Babl does not connect to Google Calendar or Outlook calendars.
Call history is kept while your Business account is active, and is deleted when you delete it or delete your account.
Your organization may have its own policies about how it uses this information. Where your organization decides how and why team data is used, it may be the controller of that data and we act as its processor.
9. How long we keep information
We keep information only as long as we need it for the purposes in this policy. Our retention schedule:
We may keep information longer where the law requires it or where it is needed to establish, exercise, or defend legal claims. We may keep de-identified or aggregated information that can no longer reasonably be linked to you.
10. Deleting your account
You can delete your account at any time:
In the app: go to Edit Profile and choose Delete Account, then confirm.
By email: email contact@babl.social from the email address on your account with the subject "Delete my account." We may need to verify that the request comes from you.
What happens next. We delete your account, profile, voice sample, voice profile, posts, and conversation content within 30 days, and instruct our service providers to do the same. Some information may remain for a limited time in backups, or where we must keep it, such as purchase records required for tax purposes and records needed for safety or legal reasons. Content you shared with other people, such as screenshots they took, may remain with them.
Subscriptions. Deleting your account does not cancel a subscription bought through Apple or Google. Cancel it in your App Store or Google Play settings first. If you bought a subscription on our website, cancel it on the Pricing screen before deleting your account, or email us and we will cancel it for you.
11. Security
We use reasonable technical and organizational measures to protect your information, including encryption in transit, encryption at rest by our hosting and database provider, and access controls limited to people who need access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a data breach affects your personal information, we will notify you and the authorities as the law requires.
13. Your choices and rights
Wherever you live, you can:
- Access and update your profile in the app.
- Delete your voice profile or your account (Sections 4 and 10).
- Disconnect Google sign-in (Section 5).
- Block other users and report content.
- Opt out of non-essential emails using the link in the email.
- Ask us for a copy of your data, or to correct or delete it, by emailing contact@babl.social.
We will respond within the time the applicable law requires, and in any case within 30 days. We will not discriminate against you for exercising your rights.
14. Additional information for people in the EU, EEA, UK, and Switzerland
Legal bases. We process your personal data on these legal bases:
- Contract: to provide the Service you signed up for, including translation, rooms, social features, Business mode, and billing.
- Explicit consent: to create and use your voice sample and voice profile (Article 9(2)(a) GDPR). You can withdraw consent at any time without affecting earlier processing.
- Legitimate interests: to keep the Service safe and secure, prevent abuse and fraud, enforce our Terms, and fix bugs. We have balanced these interests against your rights.
- Legal obligation: to keep tax records, respond to lawful requests, and report illegal content where required.
Your rights. You have the right to access, correct, delete, restrict, or object to our processing of your personal data, to data portability, and to withdraw consent. You also have the right to lodge a complaint with your local data protection authority.
International transfers. Babl is based in the United States, and our service providers may process data in the United States and other countries. When we transfer personal data out of the EEA, UK, or Switzerland, we rely on the European Commission's Standard Contractual Clauses (and the UK Addendum), and on the EU-U.S. Data Privacy Framework where a provider is certified. You can ask us for a copy of the relevant safeguards.
Representative. Contact us at contact@babl.social for the name, address, and email of our EU or UK representative.
15. Additional information for California and other US state residents
Residents of California and several other US states (such as Colorado, Connecticut, Virginia, Texas, Oregon, and others with comprehensive privacy laws) have additional rights. We extend these rights to all US users, whether or not a particular law applies to us.
Categories we collect (see Section 2 for detail): identifiers (name, email, IP address); customer records (billing status); commercial information (purchases); internet and device activity; approximate geolocation from IP address; audio and visual information (voice, video); professional information (Business team directory); inferences (language preferences); and sensitive personal information (account login credentials, and voice data that may be treated as biometric information). We collect these from the sources in Section 2, for the purposes in Section 3, and disclose them to the categories of recipients in Section 7. We keep them for the periods in Section 9.
Sensitive personal information. We use sensitive personal information only to provide the Service you request, to keep it secure, and for other purposes permitted by law. We do not use it to infer characteristics about you.
No sale or sharing. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising, as those terms are defined under California law. We have not done so in the past 12 months. We do not knowingly sell or share the personal information of anyone under 16.
Your rights. You may request to know what personal information we have collected about you, to access it, to correct it, to delete it, and to limit the use of sensitive personal information (although we already limit it as described above). You may use an authorized agent; we may ask the agent for proof of authorization and ask you to verify your identity. We will not discriminate against you for exercising these rights. We honor Global Privacy Control signals as an opt-out of sale or sharing where the law requires it.
How to make a request. Email contact@babl.social with the subject "Privacy request." We will verify your identity by confirming the request comes from the email address on your account.
Appeals. If we decline your request, you may appeal by replying to our decision with the subject "Privacy appeal." We will respond within the time required by law. If you are not satisfied, you may contact your state attorney general.
16. Children
Babl is for adults. You must be at least 18 years old to use Babl, including our social, random chat, Live Stage, and Dating features. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from anyone under 18, we will delete it and close the account. If you believe someone under 18 is using Babl, contact contact@babl.social.
17. Changes to this policy
We may update this policy from time to time. If we make material changes, we will tell you in the app or by email before the changes take effect, and we will update the "Last updated" date above. If a change affects how we use your voice data, we will ask for your consent again where the law requires.
18. Contact us
Questions, requests, or complaints about this policy or your data:
Email: contact@babl.social
Mail: UMU INC (Babl), 16 Brooklands Ave, Suffern, NY 10901, United States.
6. Social features: what other people can see
Some parts of Babl are designed for you to interact with other people. Please think before you share.
Your profile. Your display name, profile photo, bio, languages, tip links, and subscription tier are visible to all signed-in Babl users. Babl profiles are public within the app; there is no private-profile setting, so do not put anything in your profile that you want to keep private.
Discover and follows. People can find your profile in Discover and follow you. Your followers and the accounts you follow are visible to other signed-in users.
Rooms. Anyone with a room's code or link can join a shareable room. Everyone in a room can hear what you say, hear your translated speech in your cloned voice, see the transcript and translation shown on screen, and, in video rooms, see your camera video.
Random chat and Dating. When you use random chat or Dating, we match you with another user. Your match can see your display name, profile photo, and languages, and hear and see what you share during the chat. We use your language preferences and the filters you choose to make matches.
Live Stage. Live Stage broadcasts and their translated captions are public to all Babl users. Anyone watching can see and hear what you broadcast. Broadcasts are live only: we do not create video recordings or replays. Translated audio clips and captions are generated and cached during the broadcast so each viewer can follow along in their own language.
Screenshots and recordings by others. Other people may take screenshots or recordings of what you share, using Babl features or their own device. We cannot control what other people do with content you share with them.
Blocking and reporting. You can block or report another user from their profile or from the Dating screen. See our Terms of Service for how reports work.